1. Introduction

Sharestead AI ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or use our services. This Privacy Policy outlines what information we may collect, how it is used, who it may be shared with, and the choices available to you regarding your information.

By accessing or using our website, you agree to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information when you interact with our website or services:

• Contact information, such as your name, email address, and phone number, when you submit a form or contact us directly.
• Account and business information, such as details you provide when registering for or using our services.
• Usage data, including pages visited, time spent on the site, browser type, device information, and referring URLs, collected automatically through standard web technologies.
• Cookies and similar technologies, used to support site functionality, analytics, and preferences, as described further in Section 6.
• Communications, including records of correspondence if you contact us via email, forms, or other channels.

We do not knowingly collect sensitive personal information unless specifically required and disclosed at the point of collection.

3. How We Use Your Information

We may use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services
• Responding to inquiries, requests, and support needs
• Improving the functionality, content, and user experience of our website
• Sending administrative or service-related communications
• Monitoring usage patterns and analysing site performance
• Complying with legal obligations and protecting our legal rights

We do not sell personal information to third parties.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights and freedoms.

5. Sharing of Information

We may share information with:

• Service providers who perform functions on our behalf, such as website hosting, analytics, or communication tools, under appropriate confidentiality and data protection obligations.
• Legal and regulatory authorities, where required to comply with applicable law, regulation, legal process, or governmental request.
• Professional advisors, such as legal or financial consultants, where necessary for business operations.
• Business transfers, in the event of a merger, acquisition, restructuring, or sale of assets, subject to confidentiality arrangements.

We do not share personal information with unrelated third parties for their own independent marketing purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality, remember preferences, and gather analytics on how visitors use our site. You can control or disable cookies through your browser settings; however, doing so may affect certain features or functionality of the website.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from our website.

9. International Data Transfers

If personal information is transferred to or processed in a country other than your own, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page.